Fees and rebates

Please contact our friendly administration team on 0451 178 880 to discuss applicable fees and funding options.

Consultation Fees:
Occupational Therapy consultations are generally 50 – 60 minutes in length and are billed at $190. Please advise if you require a longer appointment. Additional fees will apply. Any travel, phone calls, emails or other work conducted outside of the appointment will be billed at a rate of $190 per hour or part thereof.

Scrambler Therapy consultations are generally 45-60 minutes in length and are billed at $300 – $400.

After hours consultations (from 5pm onwards weekdays and Saturday consultations) attract an additional $20 fee.

Our fees are subject to change. Medicare or Private Health Insurance rebates may apply.

Private Health Rebates:
Many private health funds offer rebates for Occupational Therapy consultations, home visits and group sessions under ancillary cover.

Please check with your health fund to see if you are eligible.

Medicare Rebates:
There are two Medicare programs that offer rebates that may apply.

The Chronic Disease Management program currently offers a rebate of $53.80 for both home visit and clinic appointments

A referral and a Chronic Disease Management Plan from your GP are required to claim a Medicare rebate under Chronic Disease Management

You are entitled to 5 allied health sessions annually under this program.

The Better Access to Mental Health program currently offers a rebate of $97.90 for home visits, $75.95 for clinic appointments and $19.30 for group sessions

A referral is required from your GP or Psychiatrist to claim a Medicare rebate under Better Access to Mental Health

You are entitled to up to 10 focused psychological consultations as well as up to 10 group sessions annually under this program if eligible

Please note that there are only Medicare rebates for telehealth (videoconference) appointments if you live remotely and your address falls within the Modified Monash Model (MMM) classification 4-7. Please contact us if you are unsure if this applies to you. These guidelines are dictated by Medicare.

Accident & Injury Insurance:
If you were referred under Worker’s Compensation or Motor Vehicle Accident insurance we will contact your insurer for funding approval before your first appointment.

Once we have approval we will bill direct to your insurer.

All fees for services through NDIS are set by the NDIS. Services that have been approved through the NDIS are billed directly to the NDIS and there are no out or pocket of gap fees.

All fees for services through DVA are set by DVA. Services that have been approved through DVA are billed directly to DVA and there are no out of pocket or gap fees.

COVID-19 Update

We hope you are safe and well, and coping with all the changes to our lives that have occurred due to COVID-19.  We would like to let you know that we are here to support you, and are continuing to provide occupational therapy services. We have temporarily ceased any clinic-based consultations in order to reduce any risk to our clients and our staff. All of our staff are now currently working from home.  Our preference is to provide OT services as much as possible via telehealth.  This means either telephone or online consultations.  This is the best way to still provide services and remove any risk of infection.  We understand however, that for some of our clients, this is neither suitable or possible. Where telehealth is not appropriate, and an occupational therapy service is essential, we are continuing to see clients in their homes or in the community. We do this with all the physical distancing and hygiene precautions in place.
We will contact you prior to your appointment to see if it is possible for us to provide your service via telehealth. If it is not possible and we are planning to come to your home, please let us know if you or anyone in your household are unwell with any symptoms of COVID-19, such as a fever, cough or sore throat.
We care very much about our clients and staff and we would like to reassure you that we are doing our best to keep surfaces and our hands clean and will maintain a safe physical distance during home visits.  This means we will not shake hands when we greet you, and will only use direct hands on contact when essential.

If you are well and we come to see you at home or in the community, please:

  • Maintain a 1.5 metre physical distance where possible.
  • Wash or sanitise your hands before and after appointments where possible.
  • If you need to cough or sneeze, please use a tissue and dispose of it or cover your mouth and nose with your elbow.
  • Refrain from having additional family members/carers with you if possible as the less people in contact with everyone the better.
We know that at this time some of our clients may be finding it particularly difficult with increased isolation, anxiety or a reduction in their usual supports and services.  We would like you to know that if this applies to you, please reach out to us to ask for help, and we will try our best to help you access the support you need.

We sincerely appreciate your understanding of the above. If you have any queries, please do not hesitate to contact us.  

Best Wishes
The Lifeworks Occupational Therapy Team