Skip to content

Fostering Cultural Competency: Lifeworks OT’s Commitment to Effective Care for Australian Aboriginals and Torres Strait Islanders

Understanding and respecting the cultural values and practices of Australian Aboriginals and Torres Strait Islanders is essential for providing effective care. At Lifeworks OT, we believe in promoting cultural competency to foster trust, build strong therapeutic relationships, and facilitate a recovery focused, person centered practice. Here are some of the strategies we incorporate in practice:

Building Trust and Collaboration:

We acknowledge and respect traditional healing practices, beliefs, and customs. We seek to collaborate with Aboriginal and Torres Strait Islander health services to develop culturally appropriate intervention plans. We would like to involve and invite family members and community leaders for support to improve intervention outcomes. Receiving and actioning feedback from services and our clients is integral to this collaborative process. 

Communication and Engagement:

We practice active listening, use plain language, and respect culturally appropriate terminology. This includes considering the non-verbal cues that vary among different Aboriginal and Torres Strait Islander groups.

Cultural Awareness and Knowledge:

We are learning about the historical context and cultural heritage of our local communities to appreciate the challenges they face and have completed cultural sensitivity training, as a part of this process, with the aim to create a safe and inclusive environment. We are working with our community to develop safe spaces for appointments, such as private outside gardens at our clinic for alternative session spaces. We would like to continue to build partnerships with Aboriginal and Torres Strait Islander health services, community organisations, and community Elders to build our awareness in this area.

Rachel is a qualified Occupational Therapist registered with Occupational Therapy Australia and AHPRA. She has extensive experience in the community setting, providing employment support and working with adults of varying ages who experience a range of disabilities, including mental health, chronic pain, intellectual disabilities, and autism spectrum disorder. Rachel offers a holistic approach to her clients and believes in a creative, collaborative, and curious approach to support them to achieve their goals. Rachel's special interests include mental health, chronic pain, sensory processing and modulation, and fatigue management. Outside of work, Rachel enjoys gardening, reading novels, hiking, and kayaking, and is a big fan of patting dogs and cats.

Back To Top