Our values

LifeWorks Occupational Therapy is a rehabilitation and recovery service for people with complex and/or persistent health conditions.

Quality: We aim for excellence in all areas of service provision. We achieve outcomes.

Respect: We interact in a professional manner with all those who come in to contact with our service. We listen. We treat everyone with respect.

Integrity: We are open and honest. We follow through on our commitments and we do the right thing.

Collaboration: We work in a collaborative manner with clients, carers, families, and other treating providers to achieve the best outcomes. We are all on the same team.

Innovation: We think outside the box when it comes to solving problems and overcoming barriers.

Individualised: We believe everyone’s circumstance is unique and customise interventions accordingly. We do not have a “one size fits all” approach.

Our Purpose

Giving people with chronic health conditions the knowledge, skills and power to move forward with confidence and overcome barriers so they can live their best possible life.

Our Mission

To enable all people to participate in the areas of life that are important to them, and achieve an optimal quality of life, through occupational therapy.

Our Vision

To be an industry leader in the provision and promotion of quality occupational therapy services, accessible to all people living in Australia.

COVID-19 Update

We hope you are safe and well, and coping with all the changes to our lives that have occurred due to COVID-19.  We would like to let you know that we are here to support you, and are continuing to provide occupational therapy services. We have temporarily ceased any clinic-based consultations in order to reduce any risk to our clients and our staff. All of our staff are now currently working from home.  Our preference is to provide OT services as much as possible via telehealth.  This means either telephone or online consultations.  This is the best way to still provide services and remove any risk of infection.  We understand however, that for some of our clients, this is neither suitable or possible. Where telehealth is not appropriate, and an occupational therapy service is essential, we are continuing to see clients in their homes or in the community. We do this with all the physical distancing and hygiene precautions in place.
We will contact you prior to your appointment to see if it is possible for us to provide your service via telehealth. If it is not possible and we are planning to come to your home, please let us know if you or anyone in your household are unwell with any symptoms of COVID-19, such as a fever, cough or sore throat.
We care very much about our clients and staff and we would like to reassure you that we are doing our best to keep surfaces and our hands clean and will maintain a safe physical distance during home visits.  This means we will not shake hands when we greet you, and will only use direct hands on contact when essential.

If you are well and we come to see you at home or in the community, please:

  • Maintain a 1.5 metre physical distance where possible.
  • Wash or sanitise your hands before and after appointments where possible.
  • If you need to cough or sneeze, please use a tissue and dispose of it or cover your mouth and nose with your elbow.
  • Refrain from having additional family members/carers with you if possible as the less people in contact with everyone the better.
We know that at this time some of our clients may be finding it particularly difficult with increased isolation, anxiety or a reduction in their usual supports and services.  We would like you to know that if this applies to you, please reach out to us to ask for help, and we will try our best to help you access the support you need.

We sincerely appreciate your understanding of the above. If you have any queries, please do not hesitate to contact us.  

Best Wishes
The Lifeworks Occupational Therapy Team